Buyer FAQ's

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Yes. We hold public auctions, open to all members of the public. 

All our auction buyers have to register for a buyers number in order to bid in the sale. To get a buyers number we require a £1000 or 10% of expected spend (up to £5000 for Livebid buyers) deposit in cleared funds and your full contact details. The deposit is refundable if you do not purchase any lots. You can register either on the auction day, auction view day or prior to that by contacting our office. 

If you are successful in purchasing lots, we require a payment of 10% of your invoice total in cleared funds (cheques not accepted), before you leave site. The balance must also be paid in cleared funds and the purchased lots collected from the auction site as per the auctioneers instructions, but certainly no later than 12noon, 5 working days following the auction. 

If you wish to put purchased items on finance; a credit facility with your finance company is required prior to the auction and we will invoice them on the 1st working day after the auction. 

Cleared fund payments are
:
Debit/
Credit Card - only accepted with a PIN entry, no card payments are accepted over the phone. All Business cards, whether credit or debit are liable to a 2% handling fee.
BACS

CHAPS

Bank Transfer (in branch or internet)

Cash – Up to the legal limit of £9000 

Yes. There is a buyers Service Charge on top of all bids and is plus VAT. Service Charge is applicable to all individual lots at 7.5% on the Hammer Price up to £5000, with the remainder of the hammer price at 3.5%.

If you are successful in purchasing lots, we require a payment of 10% of your invoice total in cleared funds (cheques not accepted), before your leave site. The balance must also be paid in cleared funds. Purchased lots must be collected from the auction site as per the auctioneers instructions, but certainly no later than 12noon, 5 working days following the auction. Storage and or Transport costs may be incurred by the buyer for lots not collected within the specified time frame. 

If you wish to put purchased items on finance; a credit facility with your finance company is required prior to the auction. Finance companies will be emailed an invoice on the 1st working day following the auction. 

Cleared fund payments are:

Debit/Credit Card – only accepted with a PIN entry, no card payments are accepted over the phone. All Business cards, whether credit or debit are liable to a 2% handling fee.
BACS

CHAPS

Bank Transfer (in branch or internet)
Cash – Up to the legal limit of £9000 

There are several ways to bid if you cannot attend the auction in person. It is advisable to register prior to the auction day for your preferred choice as work commitments on the auction day may result in a delay in authorisation. 

LiveBid - Free Online Bidding

Click the LiveBid link at the top of our webpage and register to bid. Once registered, you will log into our bidding screen, which has live audio of the auctioneer and shows the details and images of the lot being offered, allowing you to bid in real-time with the auctioneer.

Telephone Bid

Contact our office to register for a telephone bid. A member of the Auction Team will contact you just prior to the lot or lots you specify so you can instruct him to bid on your behalf. These are limited and on a first come first served basis and only available for up to a maximum of 6 lots. 


Commission Bid

Either through Register to Bid Online which will allow you to leave a bid against the lots you’re interested in. Or contact the office to register your commission bids (confirmation of the bids will be required in writing). The bids you leave are the maximum figure you wish to bid for a lot (not including the Service Charge). Your bid will be one bid higher than the auction floor up to your maximum figure.

To gain a buyers number we require a £1000 (or up to £5000 on LiveBid) or 10% of your expended expenditure, whichever is greater, deposit in cleared funds and your full contact details. The deposit is refundable if you do not purchase any lots. You can register either on the auction day, auction view day or prior to that by contacting our office.

Cleared fund payments are:
Debit/Credit Card – we do not take card payments over the phone
BACS
CHAPS
Internet Banking Transfer
Cash (up to the legal limit of £9,000)

All lots must be paid in cleared funds and collected from the auction site as per the auctioneers instructions, but certainly no later than 12noon, 5 working days following the auction.

Our auctions are held onsite at customer locations throughout the UK. We also have regular auctions at our site, Prees Storage, A49, Prees, Whitchurch, SY13 3JX.

View the Dates for your Diary on our homepage for confirmed auctions. 

Children under the age of 14 are not allowed on site. Any children of 14+ are not allowed to climb on any lots and must be under the supervision of an adult at all times.

View day for an auction unless stated otherwise, is the day before the auction, from 9a.m till 4.30p.m and from 8a.m on the morning of the sale.

As items are allocated to an auction they will show in the category lists for that auction on our website. All upcoming auctions are listed on our home page. The website is regularly updated each and every day, up to the night before the auction.

Auctions are lotted 2 days prior to the sale at which point the lot numbers will show on the website and a version of the catalogue will be available to download from the website or emailed from our office.

Yes. Parking will depend on the location of the auction but we will have car attendance to assist / direct. Catering and toilet facilities will be available.

All lots can be inspected and started although test drives are not possible due to Health & Safety and security.

A Provisional bid is usually taken on lots that may be subject to finance or part of a package entered by the vendor that we would seek to determine the offer for acceptance. We will negotiate between buyer and vendor until the lot is sold or not sold. A sold provisional is covered by the auction terms & conditions of sale. 

The Auctioneer would much rather a buyer ask questions regarding the lot being offered, or check on what their bid is etc. whilst it’s being offered as issues can be resolved before becoming a problem. Buyers must note that once a lot is sold; the buyer is legally responsible to pay for it. Non-payment will result in loss of deposit and possible legal action to recover the outstanding amount, plus costs.

No. All lots are sold as seen with all faults and defects. Buyers need to be fully aware of what they are buying as once a lot is sold; the buyer is legally responsible to pay for it. Non-payment will result in loss of deposit and possible legal action to recover the outstanding amount, plus costs.

No. Buyers need to be fully aware of what they are buying as once a lot is sold; the buyer is legally responsible to pay for it. Non-payment will result in loss of deposit and possible legal action to recover the outstanding amount, plus costs.

The buyer is legally responsible to pay for lots purchase, however it may be possible for the auctioneer to reoffer the lot if the auctioneer is informed immediately. You could be liable for any difference in the auction price, should there be one.

When there is more than one lot that are the same or similar on consecutive lot numbers, the auctioneer, at his discretion only, may give buyers the option to choose which of the option lots being offered they wish to purchase.

Skips are sold individually, however skips are nearly always in stacks so the buyer has to have each skip in that stack. For example the first skip in a stack is sold for X figure, the buyer will be invoiced for each skip in that stack at the X figure for each skip.  

All documentation supplied by the vendor will be available to the buyer. Responsibility for documentation that is not available falls to the buyer to apply for any required documentation. If in doubt it is recommended buyers check with the onsite office, prior to bidding, as to the availability of documents.

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Yes. Our office phone is diverted to the auction site office for the day of sale. As the phone diverts to a mobile, please try again if your call is not answered as its not possible to have a message service on diverted calls.